Refund policy
Last updated: 26 September 2026
Every PosSwift purchase comes with a 30-day money-back guarantee. If you are not satisfied for any reason, you get your money back in full.
30-day money-back guarantee
30-day money-back guarantee, no questions asked. If you are not satisfied for any reason, email Contact@PosSwift.com within 30 days of payment and we will refund you in full. You do not need to give a reason and we will not ask for one.
The guarantee applies to every payment: a first subscription payment, each renewal, and a plan upgrade. Each payment has its own 30 days.
How to ask for a refund
- Email Contact@PosSwift.com within 30 days of the payment.
- Include the email address you paid with, or your order or receipt number, so we can find the payment.
- We refund the full amount to the payment method you used. Your bank or card provider may take 5–10 business days to show it.
Where you bought decides who sends the money back
- Bought through our online checkout: the payment is handled by our checkout partner, which acts as the seller of record and issues the refund to your original payment method. You can ask us, or contact the checkout partner directly using the details on your receipt.
- Subscribed on Android through Google Play: email us and we refund through Google Play, or request the refund in Google Play yourself.
- Paid for an activation code directly: we refund you by the same method you paid with.
Cancelling a subscription
You can cancel at any time. Cancelling stops future renewals, and you keep full access until the end of the period you have paid for. If you also want your money back for a payment made in the last 30 days, ask for it under the guarantee above.
Contact
PosSwift is a trading name of Radouane El Ayachi, a sole trader based in Poland. Refund requests and questions: Contact@PosSwift.com.