Terms of service

01The agreement

By installing, activating, or using PosSwift, you accept these terms. If you are agreeing on behalf of a business, you confirm you are authorised to bind that business, and "you" means the business.

If you do not accept these terms, do not install or use the software.

02What you get

We grant you a non-exclusive, non-transferable, revocable licence to use PosSwift for the operation of your own business, for as long as your subscription or licence is active and you comply with these terms.

A licence is counted per till. One installation on one device is one till. A second device — whether in the same shop or another location — needs a second licence.

• You may not resell, sublicense, rent, or offer PosSwift as a service to third parties.
• You may not reverse-engineer, decompile, or attempt to extract source code, except where that restriction is prohibited by law.
• You may not remove or obscure any branding, notices, or licence mechanisms.
• You may not use the software to break the law or to process transactions you are not entitled to process.

03The trial

PosSwift includes a 14-day trial that begins automatically the first time the application runs on a device. No payment card is required and no activation code is needed to start it.

The trial is tied to the device. Reinstalling the application, clearing its data, or reinstalling the operating system does not grant a second trial period — the server returns the original start date.

When the trial ends, paid features stop. Data you created during the trial is not deleted by us and remains on your device.

04Payment, renewal, and cancellation

Paid plans are billed in advance on a recurring basis until cancelled. Prices are shown on the pricing page and are exclusive of any taxes that apply in your country unless the checkout states otherwise.

Where payment is taken through a third-party reseller acting as merchant of record, that reseller is the seller for the transaction and issues the invoice. Tax treatment then follows that reseller's obligations, not ours.

• To cancel, email Contact@PosSwift.com, or use the self-service billing controls where they are available to you.
• Cancellation stops the next renewal. It does not refund the period already paid for.
• If a payment fails and is not resolved, we may suspend paid features until it is.
• We may change prices with at least 30 days' notice before the change affects your renewal.

We offer a refund within 30 days of payment if you report an issue with the software that we are unable to fix within a reasonable time. Contact us and we will deal with it properly rather than hiding behind a policy.

05Your data, and data sharing

You own the operational data you create in PosSwift — your sales, stock, customers, and invoices. We claim no ownership over it and we do not license it from you.

That data is stored on your device. We cannot access it, and we cannot recover it for you. Keeping backups is your responsibility.

Any programme in which aggregated or anonymised data is shared beyond your own business is strictly opt-in. It is off by default, it is presented as a separate and clearly-labelled choice, and declining it never reduces the functionality you have paid for. You can withdraw from such a programme at any time.

06Additional products and services

PosSwift may release additional applications, modules, hardware, or services that are sold separately from your current plan. These are distinct products with their own pricing and terms.

Releasing a separate product does not entitle us to remove functionality from the plan you already pay for, and does not entitle you to the new product at no cost. Where a separate product replaces something included in your plan, the notice period in the next section applies.

07Changes to the software

We improve the product continuously and may add, change, or remove functionality. We will not make a change that materially degrades the software for the sake of it.

If we remove a feature that is part of a paid plan, we will give you at least 60 days' notice before the removal takes effect. Within that period you may cancel and receive a pro-rata refund for the unused portion of your current term.

08Availability

PosSwift is designed to keep selling without an internet connection. Core point-of-sale functions do not depend on our servers being reachable.

Some functions — licence activation, licence renewal checks, and support tooling — do require connectivity. We do not promise uninterrupted availability of those services and we do not offer a contractual uptime guarantee on standard plans. Where an enterprise agreement states service levels, that agreement takes precedence.

09Acceptable use

• Do not attempt to bypass licensing, trial limits, or device counting.
• Do not probe, scan, or stress-test our infrastructure without written permission.
• Do not use the software to store or process data you have no right to hold.
• Do not interfere with other customers' use of the service.

We may suspend or terminate access for a serious or repeated breach. Where it is reasonable to do so, we will warn you first and give you a chance to fix it.

10Warranties and disclaimers

We provide the software with reasonable skill and care. Beyond that, and to the maximum extent permitted by law, PosSwift is provided "as is" without further warranties of any kind, including fitness for a particular purpose.

You are responsible for confirming that the software meets the bookkeeping, tax, and record-keeping requirements that apply to your business in your country. We do not provide accounting, tax, or legal advice.

Nothing in these terms limits any right you have as a consumer that cannot be limited by contract.

11Limitation of liability

To the maximum extent permitted by law, our total liability arising out of or relating to these terms is limited to the amount you paid us for the software in the 3 months before the event giving rise to the claim, or fifty US dollars (US$50) if you have not paid us anything.

We are not liable for lost profits, lost revenue, lost data, or business interruption. In particular, because your operational data lives on your device and we hold no copy, we are not liable for data lost through device failure, theft, or the absence of a backup.

We do not exclude liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.

12Termination

You may stop using PosSwift at any time. We may terminate this licence if you materially breach these terms and do not fix the breach within 30 days of being told about it.

On termination your licence ends and paid features stop working. Your data remains on your device and you are free to export it.

13General

• If any provision is found unenforceable, the rest stays in force.
• Failing to enforce a term is not a waiver of it.
• You may not assign these terms without our consent. We may assign them as part of a merger, acquisition, or sale of assets.
• These terms, plus any order form or enterprise agreement you have signed, are the entire agreement between us.

These terms are governed by the laws of the jurisdiction in which the contracting PosSwift entity is established. Any dispute arising from these terms is resolved by binding arbitration under the ICC Rules, seated in Geneva, Switzerland, conducted in English before a single arbitrator, rather than in court. You and PosSwift each bring claims only in an individual capacity, never as part of a class or representative action. This does not affect any mandatory consumer protections available to you locally, and either party may still bring an individual claim in a small-claims court within its jurisdictional limits.

14Contact

Questions about these terms: Contact@PosSwift.com.